After you have activated the program
▫️ FIANIT – the product is a Golden Hyaluronic Acid Moisturizing Mask or
🔸AMBER – the products are:
24K Gold Serum Collagen Aurum collagen or Gold Collagen Eye Mask 24k

These products are automatically placed to the storage in the Client’s personal account, where an application for the delivery of the goods is further processed.

🚛At the moment, there are 2 ways to get IG Cosmetics products – pickup from the storage and delivery to the address.

Pay attention to a very important point‼️ ‼️ After the Client has left a request for the delivery of goods in his personal account, it is processed, according to the contract, within 3-5 days.

After the formation of the order for delivery, the goods are written off from the personal account storage and go to the archive, in the personal account.

During this period 3-5 days, AFTER the Client SUBMITTED the order for delivery, they:
✔️ processed,
✔️ formed,
✔️and transferred to storages, where the goods will prepar for delivery.

When 3-5 days have passed after you left a request for delivery, come to the pickup point to receive your order. Issuance is carried out according to the client’s invoice.

Addresses for pickup of goods from the office-warehouse:
📦Kazakhstan, Almaty, Zharokov Street 124, Business Center TAURUS, 1st floor
📦Kazakhstan, Nur-Sultan, st. Imanova, 19, 9th floor, office 909

🚚When delivered to the address indicated in the application for delivery – products are sent from the storage of InnovaGold by a transport company, courier service or mail.

📍Payment for delivery is made by the Client upon receipt of the order, according to the tariffs of the selected delivery method.

📆 Delivery times by this method depend on the transport company, courier service or mail. The delivery service may differ in each country.

If you have any questions, please contact the mail of the Company
📩 support@innova.gold or
📲in your personal account in the “Tickets” section.

We are always happy to help and answer all your questions.

💻Also you can get the most up-to-date information and answers to all questions by attending free webinars from INNOVAGOLD

Best regards, support service
InnovaGold Companies